If you hear a rubbing noise in the rear wheels of your Oscar Mx when you are pushing it, please remove the rear wheels and look on the inner side of the wheels and also within the wheel housing on the stroller frame.
When you do this, if you can you see what looks like dark dust, or tiny shavings please take a photo of this and email it to us at firstname.lastname@example.org along with:
- a copy of your original purchase receipt showing the date of purchase,
- a picture of the manufacturing sticker which you'll find on the inside of your stroller frame,
- your delivery address, mobile number and email address.
Once we have this information above, we'll be in touch asap with next steps.
If you cannot see any dust or shavings on the inside of your wheels or wheel housing, please email us with your query and we will work through possible solutions with you.